First Maharlika Collection Management, Inc.
Website Privacy Policy Statement
Created on: February 19, 2024 I Approved on: February 25, 2024
First Maharlika Commitment
We, at the First Maharlika Collection Management, Inc., puts premium to the privacy and security of data entrusted by its clienteles for business and legitimate purposes. As such, First Maharlika recognizes and fully abides by their responsibilities under the Republic Act No. 10173 (The Data Privacy Act of 2012) and Executive Order No. 2 Series of 2016 with respect to the collection, organization, updating, utilization, consolidation and storage of data it collects from its clienteles.
Any data obtained by First Maharlika in its website essential for its services and operations are carefully entered and stored within the company’s information and communications database system.
If you do not agree to any of the terms contained in this Privacy Policy Statement, kindly discontinue your access of the FMCMI`s website immediately.
By accessing and/ or using First Maharlika’s website – firstmaharlika.com – you expressly acknowledge that:
a. you have read and understood the below Privacy Policy Statement of First Maharlika;
b. you accept and agree to abide with First Maharlika’s Privacy Policy Statement;
c. you consent that First Maharlika may collect information about you through your use of First Maharlika’s Website; and
d. you also authorize First Maharlika to use, process, and store your Personal Data, Personal or Sensitive Information for legitimate purpose/s and in accordance with First Maharlika’s policies.
Rights under the Data Privacy Act of 2012
Under the Data Privacy Act of 2012, all clienteles are entitled to the following rights:
a. Right to be informed;
b. Right to object;
c. Right to reasonable access;
d. Right to rectify or correct erroneous data;
e. Right to erase or block data;
f. Right to secure data portability;
g. Right to indemnified for damages; and
h. Right to file a complaint for data privacy breach.
The First Maharlika’s decisions to provide access, to consider requests for correction or erasure, and to address complaints and objections in the processing of data are always subject to the applicable and relevant provisions of the said act, its IRR and other issuances of the NPC.
First Maharlika Data Processing
This procedure outlines the processing (including collection, organization, updating, utilization, consolidation and storage) of all data obtained from the website of First Maharlika:
1. COLLECTION
The Personal Data that may be collected from you as a result of your access to or use of First Maharlika’s website, shall include, among others, your:
a. Name
b. Age
c. Contact information (including mailing address, email address, delivery address, telephone number, and mobile number)
d. Birthday
The email address and mobile number may be used for coordination regarding inquiries and/or requests. As you navigate around and interact with First Maharlika’s website, Non-Personal Identifiable Information may also be collected, which may include the following:
a. Information about your computer/device and internet connection, as well as IP address, operating system, and browser type;
b. Details of your visit to the website
The above Non-Personal Identifiable Information will be used for analysis and evaluation in order to help First Maharlika improve their services and products provide to you.
All information posted by the clientele on the public physical or online spheres shall be considered public information. As such, this Privacy Policy Statement does not extend to public information which may be accessed from other sources aside from this website.
Upon accessing the First Maharlika’s website, your Personal Data may be collected through the following means including, but not limited to, when you:
a. Browse, use, and participate in any activity or service on the website
b. Send an inquiry, leave a comment, or post any notice or feedback at the website
c. Do any transaction through the website such as when you subscribe to and participate in other online activities, social media initiatives, events across the platform
2. USE
Personal Data collected in the website shall be used by First Maharlika solely for lawful and legitimate purposes to attain the objectives of the company which include:
a. to enable the clientele to access or use a service on website;
b. to identify the clientele when you access and use the website in order to enjoy a customized and personalized experience by presenting products and offers tailor-fit to the clientele’s needs;
c. to respond to the clientele’s inquiries and requests;
d. to send the clientele important information regarding the website, changes to terms, conditions and policies and/or other information;
e. to advise the clientele of other products or services which may be of interest to you;
f. for data analysis, audits and usage trends, development of new products, effectiveness of promotional campaigns, and improvement of the design and marketing of First Maharlika`s range of products and services for the clientele’s use
The Personal Data shall be used to continually monitor business trends, improve our services, and keep the clienteles informed about the products, services and other opportunities within First Maharlika.
3. DISCLOSURE/NON-DISCLOSURE OF PERSONAL DATA
First Maharlika may disclose information collected through the website to the following individuals or entities, upon your consent:
- First Maharlika`s service providers (including those who provide administrative or other services in connection with the operation of website) or data processors, contractors and other third parties who provide services to support business and who are bound by contractual obligations to keep your Personal Data confidential and use it only for the purposes for which discloses it to them;
- Government and law enforcement agencies and regulatory bodies;
- First Maharlika‘s professional advisers, including without limitation, First Maharlika‘s lawyers, accountants and auditors; and
- Any agent acting on First Maharlika behalf.
First Maharlika may also disclose information collected through the website for the following reasons, among others:
a. to comply with orders of courts, government agencies, regulatory bodies, and with applicable laws and regulations; and
b. if disclosure is necessary or appropriate to protect the rights, property or safety, its subsidiaries and affiliates, officers, employees, customers, or other third parties.
First Maharlika will not disclose your Personal Data to any third party without your permission unless First Maharlika is under a legal obligation or duty to
do so such as for the protection of life or health or for public order and safety.
4. PROTECTION MEASURES
Only authorized First Maharlika personnel will have the access to the personal information processed. Your Personal Data is safeguarded through secure networks. Our website is hosted by ZSTHREE Software Trading, which oversees the website security and maintenance.
First Maharlika is obligated to adhere to ZSTHREE Software Trading’s policies and procedures to ensure the site’s security. ZSTHREE Software Trading conducts regular security assessments of our website. First Maharlika cannot assume responsibility for events arising from unauthorized access by third parties to the clientele’s Personal Data.
5. ACCESS AND CORRECTION
The clientele has the right to ask for a copy of any personal information the First Maharlika holds, as well as to ask for it to be corrected if the clientele think it is wrong.
If the clientele would like to review, correct, update, or delete the Personal Data submitted to First Maharlika via the website, or if you have any questions concerning this Privacy Policy Statement, you can contact First Maharlika through the following channels:
- Email Address: dataprotection@firstmaharlika.com
- Landline: (02) 87063839
First Maharlika will try to respond to your request within 24 to 48 hours. First Maharlika acknowledges your right to request access to, correction and/or deletion of your Personal Data being processed or held. However, should you exercise your right to withdraw, block, or remove your Personal Data, or refuse collection or processing of your Personal Data, the quality and efficiency of our services and products may be affected.
6. STORAGE DURATION/RETENTION
First Maharlika and/or its duly authorized third party service providers or data processors shall store and/or retain your Personal Data as long as it is necessary for the business transaction or for a maximum period of three (3) years counted from the date of collection by First Maharlika.
First Maharlika shall thereafter delete such data unless it is legally obliged to keep the Personal Data of the clientele for business, tax or legal compliance/purposes.
Third Party Websites, Applications, or Links
First Maharlika`s website may contain links to other third-party websites or applications of interest. It shall not be liable for any breach of data privacy on such third-party websites, applications, or links.
The third-party websites, applications or links are not under the control of First Maharlika and the inclusion or existence of said third party websites, applications or link does not imply endorsement of it by First Maharlika nor does it mean that First Maharlika is responsible for any such third-party websites, applications or links or any activities undertaken by such. It is advised that the clientele review the privacy and security policy statements of third-party websites, applications, or links before engaging in any transactions with them. It is essential to exercise caution and ensure that the policies align with your privacy preferences.
Use of Web Browser Cookies
First Maharlika`s website uses authentication cookies to help the clientele navigate the website efficiently. The clientele has the option to either accept or decline these cookies. Please note that disabling cookies may limit your experience of our functionality and services.
Updates/Changes to First Maharlika Privacy Policy Statement
First Maharlika may update this Privacy Policy Statement from time to time to reflect change(s) in the law and/or First Maharlika`s internal policies to ensure enhanced protection of your Personal Data. First Maharlika retains the right to amend this Privacy Policy Statement by updating this posting. Your continued use of the website following such modifications signifies your acknowledgment of the changes and your compliance therewith. Consequently, First Maharlika encourages you to visit this page regularly to review the most recent Privacy Policy Statement on its website.